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Research help desk industry trends.Select one of the help desk industry trends describedat the end of this chapter. Do research online to find information about

Research help desk industry trends.Select one of the help desk industry trends describedat the end of this chapter. Do research online to find information about the trend. Write areport or prepare a slideshow presentation on the trend you selected. Include in your reportor presentation your ideas about how the trend will affect workers in the help desk industry.

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