Respond to the following questions about the case study, "Starbucks - Reaffirming Commitment to the Third Place Ideal". You should be able to address the questions based on what you've learned in the case study itself, but you may also have to look around companies' websites for more info.

1. Search the internet for business media coverage about this incident (e.g., Wall Street Journal, Forbes, Financial Times, etc.). What is the general assessment of Howard Schultz' leadership during this crisis?