• Restate the problem statement. Th idntifid problem is the lack of accountability my tam at work. This problem is due to the heavy workload and high traffic during the busiest time of the year, which is Q4. As a result, efficient employees prioritize their sales tasks and do not complete other tasks that are also required of them, causing the store to be non-compliant with these tasks. This lack of accountability for leadership has led to dlays in complting tasks, driving a ripple effect on the ovr all productivity and ffctivnss of th tam.
• Synthesize the results of your lens evaluations, data gathered, and interview results.
• Propose two recommendations to address the problem based on your analysis.