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Restaurant brand Happy Spice Hot Pot ( HSHP ) has started its online delivery business. The restaurant brand has 5 physical dining locations in the

Restaurant brand Happy Spice Hot Pot (HSHP) has started its online delivery business. The restaurant brand has 5 physical dining locations in the bay area, and all the online orders are processed by these 5 dining locations. The interarrival time of online order is 10 mins on average, with a standard deviation of 5 mins. Assume that the time to prepare and deliver the food is 30 mins on average, with a standard deviation of 10 mins. Use this information to answer the following four questions. (Hint: the number of servers m is not 1.)

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