Results of a 2017 survey of a sample of executives from 169 banks reveal insights on banking priorities among bank institutions in a certain region. As bank institutions begin planning for a new year, of utmost importance is boosting protability and identifying growth areas. Fifty-three percent of bank institutions note customer experience initiatives as an area in which spending is expected to increase. Implementing a customer relationship management (CRM) solution was ranked as the top most important omnichannel strategy to pursue with forty percent of institutions citing digital banking enhancements as the greatest anticipated strategy to enhance the customer experience. Complete parts (a) through (d). E> a. What is the population of interest? 0 A. all bank institutions 0 B. all bank executives representing bank institutions 0 C. all bank customers in the region that use digital banking O D. all bank institutions in the region that are implementing a customer relationship management solution C) E. the 169 bank executives in the region Results of a recent study reveal insights on perceptions and attitudes toward mobile shopping. The study results show that 28% of consumers indicate that in-app recommendations would drive them to add more items to their cart and that 41% would spend more time in the app. But shopper priorities change the moment they need help; they expect to get it immediately and effortlessly. If forced to stop what they're doing and leave the app to get help, 1 out of 4 shoppers would likely not make a purchase with the brand at all. The research is based on an online survey with a sample of 1,400 US. adults who have made purchases via their mobile device. Complete parts (a) through (d) below. E> a. Describe the population of interest. 0 A. All US. adults who make purchases via their mobile device. 0 B. The 1,400 U.S. adults who made purchases via their mobile device. 0 c. The 41% of adults that would spend more time in the app. 0 D. All US. citizens under the age of 18. A recent survey of 1368 ClOs from a wide range of industries representing a mix of company sizes from a certain region indicated that ClOs are rmly convinced that it is harder to gain and retain people's trust in an increasingly digitalized world. Fifty-eight percent of ClOs are worried that lack of trust in business would harm their company's growth. Which risks arising from connectivity concern ClOs most? Eighty-our percent believe that social media could have a negative impact on the level of trust in their industry over the next few years. But they also say new dangers are emerging and old ones are getting worse as new technologies and new uses of existing technologies increase rapidly. ClOs are particularly anxious about breaches in data security and ethics and IT outages and disruptions. About 50% of ClOs are already taking steps to address these concerns, with largersized companies doing more than smaller-sized companies. Complete parts (a) through (d). <:> a. What is the population of interest? 0 A. consumers from the region 0 B. all ClOs O C. companies from the region that had data breaches O D. all companies 0 E. ClOs of companies from the region