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Review the 5 dimensions of quality in the CIHI's Information Quality plan document that is posted for this topic, or in the lesson video. Use
Review the 5 dimensions of quality in the CIHI's Information Quality plan document that is posted for this topic, or in the lesson video. Use the coding function of the Health Records Department to create indicators that would fall into the 4 Quality Dimensions of Timeliness and punctuality, Accuracy and reliability, Accessibility and clarity and Relevance. In other words, think of indicators that a coding manager might use to monitor his or her staff, or that the administration might use to monitor the coding department. Read each definition carefully. Example: A 'Timeliness and punctuality' indicator for the chart completion process: # of charts completed within 14 days of discharge. This would be used by supervisory staff to monitor the timeliness of physician compliance with the incomplete chart policy and would trigger a reminder to physicians with chart deficiencies. A low # might suggest potential issues to be investigated including documentation, 'bottle necks' in record processing, etc. Typically, the department would have a target they want to reach, such as "90% completed". Targets should challenge the department but be achievable. Using the example above, but thinking instead of processes in the coding department, fill in the table below with an indicator
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