Question
Review the case study below. Rachel works as a Quality Assurance Engineer at a large electronics company. She is responsible for the final testing of
Review the case study below. Rachel works as a Quality Assurance Engineer at a large electronics company. She is responsible for the final testing of her companys servers and is part of a team that decides when new products will be shipped to distributors for sale. Rachels company has a contract with another company that makes the chips that are incorporated into the servers Rachels company makes. The business model for this product is to release a new generation server approximately every six months, meaning Rachel has a limited timeframe to conduct her Quality Control tests. Because there is such a short amount of time between the release of each next new product, the Quality, and Assurance department cannot perform every possible test on the servers to ensure they are defect free. Rachel will not ship a product if there is any possibility that the server could malfunction and cause physical harm to the customer. However, she will ship a product that has a higher likelihood of failure resulting in data loss for the customer, because she knows that if she doesn't, her company's competitor will. Answer the following questions. Use all concepts covered in class that apply to this case. Is this an ethical way to conduct business? Are there any biases at play in Rachel's thinking? How should she determine when to ship a product with a higher likelihood of having defects? Support your answer with ethical philosophies.
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