Review the 'customer service' PowerPoint slide and discuss whether Sprint's post card that was sent to many of their customers to end their wireless contract was a good idea or a bad idea. What other options would you recommend Sprint use to ensure that their relationship with their customer stays positive. End your post with a question to your classmates. Sprint Drops You Because You Call Customer Service Too Much By Meq Marco on July 5, 2007 2:59 PM "Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information. While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs..." Review the 'customer service' PowerPoint slide and discuss whether Sprint's post card that was sent to many of their customers to end their wireless contract was a good idea or a bad idea. What other options would you recommend Sprint use to ensure that their relationship with their customer stays positive. End your post with a question to your classmates. Sprint Drops You Because You Call Customer Service Too Much By Meq Marco on July 5, 2007 2:59 PM "Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information. While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs