Review the following conversation:

Marcy:Dana, can I talk to you for a couple of minutes?We've been roommates for two years and I think I have a time management problem.I just don't get enough done in a day.What do you think?

Dana:Tell me more.How did youdecide that you have aproblem?

Marcy:I never get everything done on my to-do list.The more I get done, the more I end up adding to the list.

Dana:What would solving the problem look like to you?

Marcy:Well, I'd get everything done on my list.

Dana:Is that realistic?

Marcy:It's not, but what else am I going to do?

Dana:What else can you do that will help?Can you work with an advisor? Use a scheduling program?

This is an example ofcoaching. Describe the process of coaching and explain why is it important for managers to be effective coaches.