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Review the following: Slide show - 10 Cool CRM DevelopmentsLinks to an external site. Video - Brunello and SalesforceLinks to an external site. Discuss: 3

Review the following:

  • Slide show - 10 Cool CRM DevelopmentsLinks to an external site.
  • Video - Brunello and SalesforceLinks to an external site.

Discuss:

  • 3 things you learned
  • Locate an additional example of CRM developments and discuss the impact on business

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