Review the history and growth of Canadian MNE Boston Pizza and working in the Boston Pizza kitchen. Now, imagine that you are the General Manager at a Boston Pizza location, and you need to hire a Kitchen Manager.

Answer the following question:

Consider what you have learned about Boston Pizza (above) and what was covered in your readings about four possible selection methods: (i) interviews, (ii) ability tests, (iii) personality tests and (iv) assessment centres. What are your top two choices for what type of selection method you would use to determine the best candidate for the Kitchen Manager position? Why these two?