rewrite After many months of going live with this new intake model, I can confidently say that my intake coordinators lead with expert power. Expert power is an ability that an employee has that shows expertise in a subject or situation. They are the expert in scheduling and coordination of patient care between clinic nurses and our doctors. Intake coordinators are the ones who run the department of new patient scheduling, training staff on the standard work documents, answer any questions that other staff have regarding what intake is, where to schedule an appointment, who to contact for imaging results and many others