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Rico is a newly minted MBA. Upon graduation from Yale, Rico received several offers(including signing bonuses!) from top consulting firms. He chose to stay in

Rico is a newly minted MBA. Upon graduation from Yale, Rico received several offers(including signing bonuses!) from top consulting firms. He chose to stay in Connecti-cut, accepting a position from a smaller, boutique consulting firm in Stamfordpartlybecause he'd heard that in the big four firms, it would take at least a year beforeRico would be able to work directly with the client as opposed to functioning as oneof several analysts on a consulting team. At Townsend and Associates, where Ricoreplaced a consultant who just retired, he was given three clients for whom he waslead consultant, as well as being asked to serve on two other project teams for larger,long-standing projects.From his first few months at Townsend, Rico impressed management with his busi-ness acumen and no-nonsense attitude. The work got done, the clients were pleased, andword of mouth was picking up steam. However, some of his coworkersteammates onproject teamsare beginning to resent Rico's competitive nature. His high standardsfor himself and his teammateshas contributed to some members feeling like Rico issomething of a drill sergeant. On Friday, Rico read Lester the riot act for coming late tothe meeting. Lester said nothing at the

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