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Rieppel Corporation is preparing its balanced Scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and
Rieppel Corporation is preparing its balanced Scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. (Click the icon to view the specific objectives.) E (Click the icon to view KPIs and corresponding data.) Read the requirement. - X - Requirement Rieppel Corporation Balanced Scorecard Report For Quarter Ended December 31 Prepare a balanced scorecard report for Rieppel Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: # = number.) Perspective: Goal Objective KPI Goal Actual Achieved? Financial: More info Customer: Through its strategic management planning process, Rieppel Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Improve post-sales service. 3. Increase number of employees with access to customer relationship database. 4. Increase number of customers. 5. Improve production efficiency. 6. Increase market share. 7. Increase sales of core product line. 8. Improve employee morale. Help me solve this Video Get more help - Print Done = Homework: Chapter 10 Homework
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