Question
Robert is the president and CEO of Computer Solutions; the firms main activity is installing enterprise resource planning software. When a client calls Robert, he
Robert is the president and CEO of Computer Solutions; the firms main activity is installing enterprise resource planning software. When a client calls Robert, he does an intake interview where he assesses the clients needs and learns about their company. Robert tries to interview at least a dozen people at each client, including top management and mid- and lower-level employees. At what point would Robert be best equipped to submit a project budget to his client?
When he is hired | ||
Immediately before the intake interview | ||
After the intake interview | ||
After the build phase of the systems development life cycle |
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