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Rockwell Electronics Corporation retains a service crew to repair machine breakdowns that oc - ' cur on an average of A = 3 per day

Rockwell Electronics Corporation retains a
service crew to repair machine breakdowns that oc-
'
cur on an average of A =3 per day (approximately Poisson in nature).
The crew can service an average of \mu =8 machines per day, with a repair time distribution that
resembles the exponential distribution.
(a) What is the utilization rate of this service sys-
tem?
(b) What is the average downtime for a machine
that is broken? d ().ting to be serv1ce
c How many machines are wai at any given time?
(d) What is the probability that mor:.~;n;:~more machine is in the system? p~~ba t~ :erepaired
than two are broken and wait.tni! ? More than or being serviced? More tban t ee
four?

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