• • Roger is the sales manager and Shirley is the production head of Red Ribbon Company. Red Ribbon Company is a rapidly growing organization and is pursuing aggressive sales projections. Hence, there have been several instances where Roger has over-committed on client deliverables without checking with Shirley if she could meet them. This has led to arguments between Roger and Shirley on many occasions. Which among the below options would be the suitable phrase for the issue that has precipitated in the above situation?
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  • a. Cross-functional conflict
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  • b. Decisions lacking in quality
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  • c. Inability to meet aggressive targets
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  • d. Inadequate skill-based training