Rose Oil Cosmetics plans to grow its company by offering a new line of anti-aging products that are superior and uniquely different than its competitor's products. Rose Oil knows that it needs to invest heavily in R&D and innovative methods to ensure that it can achieve its goal.

Identify two key elements that you would expect to see included in the balanced scorecard for each of the perspectives (financial, customer, internal business, and learning and growth) for Rose Oil.

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