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Ruestion 5 4 2 poi McKenzie's, a barbecue restaurant, conducted a survey of patrons and found out that customers were unhappy with the temperature restaurant,
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poi
McKenzie's, a barbecue restaurant, conducted a survey of patrons and found out that customers were unhappy with the temperature restaurant, but management didn't know whether they should make it warmer or colder. The survey failed because:
The findings of the research were not actionable
Secondary research was not collected first
It did not reduce management's level of ignorance
The question was not important enough to ask
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