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Running head: Training program for summit credit union lenders Name Instructor Course Date Training program for summit credit union lenders Training Venue Venue: Summit Credit

Running head: Training program for summit credit union lenders Name Instructor Course Date Training program for summit credit union lenders Training Venue Venue: Summit Credit Union Hall Date: 25/10/16 to 26/10/16 Time: 8:00 am to 5:00 pm Curriculum Road Map 1 Training program for summit credit union lenders 2 Responses given by employees and management concerning loans and the way HR department is working has led to a development of a two-day training program to improve loan lending to customers and faster working of HR employees[USD14]. The three courses in the training will be: 1. Loan process training 2. Lending system training 3. HR Computer training Lesson plans Day one training 1. Loan process training Time 8:00 - 9:00 am 9:00 - 11:30 am 12:00 - 1:00 pm 2. Lending system training Instructional Sequence Formative Assessment 1.Employees will explain what is a loan, types of loans and loan requirements 2. The lenders will be trained what a loan is, the requirements of taking a loan and the time frame it can take 3. The lenders will be trained on requirements of taking a loan all documents required and loan limits 4. time taken to process a loan for every type of loan Loan process clarification and conclusion Drill questions on what is loan, loan types, loan requirements and process are answered and employees are answered where they did not understand Questions on all loan documents are answered and the time different type of loans will take to be processed Questions on loans process and loan types are answered Training program for summit credit union lenders Time 3 Instructional Sequence Formative Assessment 1.Employees will explain how to use lending system 2. The lenders will be trained on the lending system and how it is used 3. The lenders will be trained on using all the lending system functions Lending system functions clarification[Jac09]. Drill questions on the lending system are answered and how it is used Time Instructional Sequence Formative Assessment 8:00 - 10:00 am HR Employees will explain Drill questions on how to how to use computers to write peoples descriptions write peoples descriptions using computer 2:00 - 3:00 pm 3:00 - 4:30 pm 4:300 - 5:00 pm Questions on how to use lending system are answered Questions on lending system functions are answered Day two training 3. HR Computer training 11:30 am - 1:00 pm HR employees will get a Questions on how to use thorough training on how to computer to write employee use computer in writing details will be answered employee details 2:00 - 4:00 pm HR employees will seek Questions on using computer clarification and what they will be answered did not understand in using computer Age/personality/other differences for training Loan process training For the loan, process-training employees between 20 - 40 years will be trained. All personalities with the age limit of 20 - 40 will be trained. Lending system training Training program for summit credit union lenders 4 For the lending system, training employees between 20 - 40 years will be trained. All personalities with the age limit of 20 - 40 will be trained. HR computer training For the HR computer-training employees between 20 - 55 years will be trained. All personalities with the age limit of 20 - 55 will be trained. Program design elements All employees will be involved in the training and must take part in formative assessment. There are employees who live far; the organization will provide accommodation facilities for the twoday training to ensure they do not miss any session of the training. Management involvement in training Summit creditors management will take part of the training by providing paying for accommodation for those who will be training and ensure they go through formative assessment reports of all employees to make sure they have gone through the training fully Management facilitating learning and transfer of training The management will take part of the training by providing paying for accommodation for those who will be training and ensure they go through formative assessment reports of all employees and will ensure the trainers are experts and have all the necessary facilities provided before they start training. References Training program for summit credit union lenders 5 FSC, U. D. (2014). TRAINING PROGRAM HANDBOOK. Washington, D.C.: U.S. Department of Energy. Shrawder, J. H. (2009). Planning a successful lesson . South Lake Tahoe: Pentronics Publishing

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