R/WAY TRUCKING U CASE IN POINT 10.3: You are the new IT manager at R/Way, a small but rapidly growing trucking company headoins tered in Cleveland, Ohio. The company slogan is "Ship It RWay State-of-the-Art in Truck and Customer Service." R/Way's information system currently consists of a file server and workstations where freight clerks enter data, track shipments, and prepare freight bills. To 2 per- form their work, the clerks obtain data from the server and use database and spreadshe ro- grams stored on their PCs to process the data. Unfortunately, your predecessor did not design a relational database. Instead, data is stored in several files, including one for shippers, one for customers, and one for ship- ments. The system worked well for several years but cannot handle current volume or support online links for R/Way shippers and customers.The company president is willing o make changes, but he is reluctant to spend money on major IT improvements unless ou can convince him that they are necessary. What would you recommend and why? 7