S1-8 (book/static) Question Help Complete the following statements. You may use a term more than once, and some terms may not be used at all. (Terms may be used more than once.) a. poor-quality goods or services. b. without waste is called . c. quality goods or services. d. defects that are discovered before the are incurred to avoid producing are costs incurred to detect poor- are costs that arise from product product is shipped to the customer. The costs of providing warranty service are e