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SALES AND CUSTOMER SERVICES If you were a manager at a sporting goods or hardware or clothing store, what kind of sales and customer service
SALES AND CUSTOMER SERVICES
If you were a manager at a sporting goods or hardware or clothing store,
what kind of sales and customer service activities would you implement?
How would you try to make your customers to become loyal?
How would you implement a customer experience strategy?
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Essentials of Marketing Research
Authors: Joseph Hair, Mary Wolfinbarger, Robert Bush, David Ortinau
2nd edition
