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Sales Manager Ali notices a steady decrease in sales representatives' performance over the last 3 months and decides to solve this problem. Which of the

Sales Manager Ali notices a steady decrease in sales representatives' performance over the last 3 months and decides to solve this problem. Which of the following does not describe one of the steps of rational decision making process?
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Conducting meetings to identify true cause of the problem
Withholding earned bonuses to punish low performance
Shortlisting and rank-ordering the decision criteria
Collecting benchmarking data to eliminate some potential culprits

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