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Sales volume has been dropping at Mumford Industries. During this time, however, the shipping department manager has been under severe financial constraints. The manager knows

Sales volume has been dropping at Mumford Industries. During this time, however, the shipping department manager has been under severe financial constraints. The manager knows that most of the shipping department's effort is related to pulling inventory from the warehouse for each order and performing the paperwork. The paperwork involves preparing shipping documents for each order. Thus, the pulling and paperwork effort associated with each sales order is essentrally the same, regardless of the size of the order. The shipping department manager has discussed the financial situation with senior management. Senior management has responded by pointing out that sales volume has been dropping, so that the work in the shipping department should be dropping. Thus, senior management told the shipping department manager that costs should be decreasing in the department.

month sales number of customer orders sales volume per order
jan $472000 1180 400
feb 475800 1220 390
mar 456950 1235 370
apr 425000 1250 340
may 464750 1430 325
june 421200 1350 312
july 414000 1380 300
aug 430700 1475 292

Given this information, how would you respond to senior managment?

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