Salesforce is one of the call centre located in the eastern suburb of Melbourne. The core service of this call centre is to promote other companies' products in the market globally. This company perform its operations in many countries to promote their business. Currently, the company has a huge demand in the market for product and service promotions. Recently, the company has purchased the new building due to the increase in the number of staff and decided to set up the new call centre in the building that will be located in the western suburb of Melbourne. Project Brief The company decided to set up a new call centre and increase the staff for its operations. The company has given this project to Tec Matrix Pvt Ltd, which is experienced in installing telecommunication set up for the organisation. The company wants to set up and install all the hardware and software devices in the new building and required planning and implementation for this project. The estimated cost of this project is $ 1.5 million. The expected timeframe for this project is two months, but it depends on the feasibility study of the given project. Project Stakeholders Business Analyst