Sally was the new manager of a large retail sales store. She has just come from her first significant conference and is piped on what she heard. So pumped up she is ready to jump into action

The system will do scheduling, inventory, Hr it will be a great way to manage employees, inventory and purchasing, planning logistics sales data instantly updated

There is an A I application that once trained is going to revolutionize our work.

She goes straight to the owners and gets their approval to contract for this system and contractual support in implementing the system

She immediately contacts the outside consultant her boss had mentioned and starts planning her change management plan.

Shell need some help so she called a meeting of some employees she thinks might be interested to form a change management team. The resulting Team had an outside public relations consultant, the marketing manager and a salesperson.

In the first meeting, Sally tells the team of my great discovery of new AI software that will make this company super productive! I bet we can do this be the first to do this and have the efficiencies and agility that will set us ahead. Sally sets the target we will do this in 6 months and by year end it will have recovered all of its costs This is a do-able goal, because how hard can it be? Just plug and play, right?

the questions

Who is missing from this Change Management Team?

What key factors are missing from Sallys leadership of the first meeting of his team?

What could possibly go wrong?