Sam sued Dave for fraudulent misrepresentation. Their business contract contained a mandatory arbitration clause. As Sam and Dave enter arbitration, which of the following is true?

• Sam and Dave cannot represent themselves.
• The arbitration hearing will not resemble a trial.
• Sam and Dave should be careful what they say during the hearing because an official record will be kept.
• Sam and Dave will not have a say in who will be on the arbitration panel.
• Sam and Dave will need to prepare documents and contact witnesses for evidence.