Sams Beauty School is a privately owned beauty school that trains cosmetologists to earn their cosmetology license to become hair stylists and colorists. Sams is open to the public for all hair services; students perform hair services for clients under the supervision of licensed cosmetologists that work at Sams Jan went the Sams to have her hair colored dark brown as she had done many times, although this was Jans first time as a client at Sams. Tom, a student trainee at Sams colored her hair. Jans hair turned green and fell out within 24 hours. Jan had never had any problems with hair color previously. Jan sued Sams for negligence. Who wins and why