1. Sandra's Pizza has grown from one spot outside Lambton College in Mississauga to 10 across the GTA, Students from all the universities frequent her establishment. She has been receiving shipments of flour to make the dough from "Dashpreet's Dough Inc" for the past 5 years. They have always delivered on time. Recently, Dashpreet's has been delivering late sometimes days at time. Sandra is concerned that Dashpreet has grown too quickly and entered into too many contracts so that they are having difficulty fulfilling all the demand. Sandra knows that Dashpreet's is in breach of his contract for delivering late but wants to avoid a full-blown legal battle. She might have to fine more than one new supplier.

What alternative approaches might address Sandra's problem?