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Sandys is a restaurant chain that serves breakfast all day. One of its recent strategic objectives is to decrease time between when the customer orders
Sandys is a restaurant chain that serves breakfast all day. One of its recent strategic objectives is to decrease time between when the customer orders and when the customer receives the food.
Which of the following scorecard measure will effectively measure this objective?
Group of answer choices
Percentage of customers who refer Sandy's to their friends
Percentage of customers who wait less than ten minutes
Quarterly change in market share
Percentage of employees who have completed training
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