Sarah Ahmad, manager of the Front Stage Bar and Grill, likes to explore and resolve possible labor and product issues by asking pertinent questions, such as: Are menus priced correctly to cover costs and allow for profits? Are employees properly trained ? Are employees clocking in and out as scheduled? Are the correct number of employees scheduled for the pattern of business? Are pay rates in line with the competitive market and industry practices? Is employee productivity maximized at all stations? She addresses these potential issues quarterly. This process is known as performing a ( n )