SARAH: I was talking to John yesterday in the break room. He told me Adam didn$$t remember who you were. Can you believe Adam didn$$t remember you? That$$s crazy. You put so many hours into resolving the Parker account issue.

ALEX: Really? I know Adam pretty well. It$$s John I always forget. Is he that Italian guy who works as a senior account manager in Maria$$s group?

SARAH: That$$s him.

What would make this conversation more appropriate for an inclusive work environment?

Alex should refrain from labeling John according to his ethnicity.

Sarah and Alex should describe colleagues only by physical characteristics.

Alex should have mentioned Adam$$s ethnicity, since he mentioned John$$s$.$