Sarah Miracle has her own chain of music stores, Miracle Music. Her stores sell musical instruments, sheet music, and other related items. Music lessons and instrument repair are also offered through the stores. Miracle Music also has a website that sells music merchandise. Miracle Music has a staff of 80 people working in six departments: Sales, Repairs, Lessons, Web Development, Accounting, and Human Resources. Each departm has its own manager. Read the requirements. Requirement 1. For each of the six departments, choose all appropriate decisions/actions for each of the three stages of management (planning, directing, and controlling) Begin by selecting the appropriate decision/action for the Planning stage of management. (Leave cells blank if no appropriate decision/action applies.) Planning Sales Repairs Increase sales. Increase volume of repairs. airs. Increase number of lessons given. Increase web traffic. Lessons Web Development Implement ERP system to monitor department activities and record finances. Accounting Human Resources Decrease employee turnover. Next, select the appropriate decisions/actions for the Directing stage of management. (Leave cells blank if no appropriate decision/action applies.) Directing Setting competitive prices. Sales Examine sales reports. Repairs Streamline process to save time. Set competitive prices, generate reports showing time used for each type of repair Lessons Observe competitors for prices and lessons offered. Improve teacher qualifications. Find out what customers want and need. Web Improve design of website. Make shopping easier and more intuitive. Development Increase marketing efforts. Offer more products online. Accounting Human Resources Choose from any drop-down list and then click Check Answer. Examine sales reports. Find out what customers want and need. Find potential flaws in the system and fix before implementation. Give feedback to employees. Hire employees that are "a good fit for the company. Improve design of website Improve teacher qualifications. Increase marketing efforts. Make shopping easier and more intuitive. Observe competitors for prices and lessons offered. Offer more products online. Raise employee morale; set clear job descriptions. Set competitive prices; generate reports showing time used for each type of repair. Setting competitive prices. Streamline process to save time. Train employees on new system. Sarah Miracle has her own chain of music stores, Miracle Music. Her stores sell musical instruments, sheet music, and other related items. Music lessons and instrument repair are also offered through the stores. Miracle Music also has a website that sells music merchandise. Miracle Music has a staff of 80 people working in six departments: Sales, Repairs, Lessons, Web Development, Accounting, and Human Resources. Each departm has its own manager. Read the requirements. Requirement 1. For each of the six departments, choose all appropriate decisions/actions for each of the three stages of management (planning, directing, and controlling) Begin by selecting the appropriate decision/action for the Planning stage of management. (Leave cells blank if no appropriate decision/action applies.) Planning Sales Repairs Increase sales. Increase volume of repairs. airs. Increase number of lessons given. Increase web traffic. Lessons Web Development Implement ERP system to monitor department activities and record finances. Accounting Human Resources Decrease employee turnover. Next, select the appropriate decisions/actions for the Directing stage of management. (Leave cells blank if no appropriate decision/action applies.) Directing Setting competitive prices. Sales Examine sales reports. Repairs Streamline process to save time. Set competitive prices, generate reports showing time used for each type of repair Lessons Observe competitors for prices and lessons offered. Improve teacher qualifications. Find out what customers want and need. Web Improve design of website. Make shopping easier and more intuitive. Development Increase marketing efforts. Offer more products online. Accounting Human Resources Choose from any drop-down list and then click Check Answer. Examine sales reports. Find out what customers want and need. Find potential flaws in the system and fix before implementation. Give feedback to employees. Hire employees that are "a good fit for the company. Improve design of website Improve teacher qualifications. Increase marketing efforts. Make shopping easier and more intuitive. Observe competitors for prices and lessons offered. Offer more products online. Raise employee morale; set clear job descriptions. Set competitive prices; generate reports showing time used for each type of repair. Setting competitive prices. Streamline process to save time. Train employees on new system
