Sarvan Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. (Click the icon to view the specific objectives.) (Click the icon to view KPIs and corresponding data.) Read the requirement. Sarvan Corporation Balanced Scorecard Report For Quarter Ended December 31 Goal Perspective: Objective KPI Goal Actual Achieved? Financial: 1 Sales revenue growthcore product line $2,350,000||$2,300,000 No 5 20% 22% Yes Customer Number of customers 140,000 145,000 Yes 3% 5% Yes Through its strategic management planning process, Sarvan Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Improve post-sales service. 3. Improve employee product knowledge. 4. Increase customer retention. 5. Improve production efficiency. 6. Increase number of customers. 7. Increase sales of core product line. 8. Improve employee job satisfaction. Sarvan Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Sarvan Corporation has collected for the past quarter. A B 1 Goal Actual 2,350 2,200 2 Hours of employee training provided 3 Number of units produced per hour 6.9 7.3 20% 22% 4 ROI Employee turnover rate (# of employees leaving company - 5 total # of employees) 3% 5% 6 Sales revenue growthcore product line $2,350,000 $2,300,000 140,000 145,000 7 Number of customers 8 Average repair time (number of days) 1.1 1.5 9 Number of repeat customers 99,000 104,000 Prepare a balanced scorecard report for Sarvan Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress towards each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: # = number.)