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Saved Sales and operations planning is a procedure a. companies use to combine production and demand by merging strategic planning methods across functional areas of

Saved Sales and operations planning is a procedure

a. companies use to combine production and demand by merging strategic planning methods across functional areas of the business.

b. That seeks to align supply and demand throughout the supply chain by anticipating customer requirements at each level and creating demand-related plans of action prior to actual customer purchasing behavior.

c. That presents a multi-company, unified response system to the customer whenever complaints, concerns, questions, or comments are voiced.

d. None of these.


Which is a characteristic of companies that adopt a supply chain orientation?

a. They have the capability to deliver on the promises they make which makes them a credible source.

b. They cannot accept short-term risks on behalf of others.

c. They work independently of top management of the companies.

d. They do things that harm the entire supply chain in the long run.


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