Scenario 1 I Traditionally, postal systems in many countries are government agencies, offering services that are regulated by law. In some countries, postal service is becoming deregulated. In New Zealand, the Postal Services Act of 1998 allowed any entity to register as a postal service, thereby creating a more competitive environment for such services. Eventually, the original postal service agency - the New Zealand Post - lost its monopoly, and therefore had to operate in a more competitive environment. How is this deregulation and change in NZ Post's business environment likely to affect the organizational architecture of the NZ Post? 16