Scenario 1:

John Bishop, 31, is an investment banker who works for Citigroup's global energy team in New York. A recentworkday for Bishop consisted of heading to the office for a conference call at 6:00 P.M. He left the office at 1:30 A.M. and had to be on a plane that same morning for a 9:00 A.M. presentation in Houston. Following the presentation, Bishop returned to New York the same day, and by 7:00 P.M., he was back in his office to work an additional 3 hours' Says Bishop, "I might be a little skewed to the workaholic, but realistically,expecting 90 to 100 hours aweek is not at all unusual."

Scenario 2:

David Clark, 35, is the vice president of global marketing for MTV. His joboften consists of travelling around the globe to promote the channel as well as to keep up with the global music scene. If he is not travelling (Clark typically logs 200,000 miles a year),a typical day consists of waking at 6:30am. and immediately responding to numerous messagesthat have accumulated over the course of the night. He then goes to his office, where throughout the day he responds to another 500, or so messages from clients around the world. If he's lucky, he gets to spend an hour a day with his son, but then it's back to work until he finally goes to bed around midnight. Says Clark, "There are plenty of people who would love to have this job. They're knocking on the door all the time. So that's motivating."

Scenario 3:

Rachel, a sales executive at a bank, earns $35,000 a year. Her company often allows her to work her schedule around her daughter's school athletic events.She believes in the goals of her organization and works hard toward achieving them. Rachel's husband, Peter, has recentlyjoined an engineering firm as a designer. He earns $75,000 a year. His job involves working long hours from Monday to Friday, and his work is often stressful. But he enjoys his work and is passionate about the projects he works on. Due to Peter's time constraints, his wife, Rachel,attends all theirchildren's school events.

Scenario 4:

Sally has just been passedover for a promotion and is stillearning less than $40,000 a year. She is experiencing a very low level of job satisfaction. Sally friend, Karen is upset with her supervisor because she was denied her requested vacation days. She is experiencing a very low level of job satisfaction but cannot affordto quit her job.

QUESTION:

Using the case study scenarios, discuss the role of conflict resolution strategies in managing workplace conflicts. Evaluate the effectiveness of different conflict resolution approcahes and their implications for employee well-being and organizational performance. Support arguments with relevant examples