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Scenario 2 The null and alternative hypotheses for given statistical analysis are: H0: in lit: [the time reouiredto reach a customerservioe representative at Hotel 1

Scenario 2 The null and alternative hypotheses for given statistical analysis are: H0: in lit: [the time reouiredto reach a customerservioe representative at Hotel 1 is greaterthan oreoual to the time reqriredto reach a customer service representative at Hotel 2} Hamill: (the time reouiredto reach acustomerservice representative at Hotel 1 is less than the time remiredto reach a customer service representative at Hotel 2} The populations from which the sample data was obtained are assumed to be normal. The level of signicance is [11.35 [c = 2.25}. The results of the analysis are shown below: t-Teat'. Tiara-Sample Assuming Ungual variances Hotel 1 Hotel 2 Mean 2.214 2.0115 Variance 2.95165? 3.5?355 Observations 2D 2D Hypothealzed Mean Dliferenoe 0 df 38 t Stat 0.354335 P{T<=t} one-tall 0.362512\" t Critical oneteil 1.635953 P{T<=t} two-tail 0325009 t Critical hvotail 2.024394

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