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Scenario 4: You notice when it gets busy, some associates start taking shortcuts that could impact their work quality. Please rate the effectiveness of the

Scenario 4: You notice when it gets busy, some associates start taking shortcuts that could impact their work quality. Please rate the effectiveness of the response. Slightly Moderately Highly Ineffective Effective Effective Effective Talk with the associates to determine if shortcuts are needed. Work with your team to find shortcuts that do not impact O O O quality

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