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Scenario 4 Zor, a biking enthusiast, ordered online a shifter for his bike. He immediately tried the product after it was delivered. Unfortunately, the shifter
Scenario 4 Zor, a biking enthusiast, ordered online a shifter for his bike. He immediately tried the product after it was delivered. Unfortunately, the shifter was unable to change gear. Thus, it did not work, He immediately called the company, Bike Lab. He asked to speak to a customer service agent. Write a problem statement for the scenario
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