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Scenario: 5 Presentation 2 In this scenario, you are to take on the role of either Rufus or Emma. After a successful presentation about addressing

Scenario: 5 Presentation 2 In this scenario, you are to take on the role of either Rufus or Emma. After a successful presentation about addressing customer service issues and implementing new processes and solutions. Rufus and Emma decided to market the new services, especially the improved ordering system, to customers and local businesses. The presentation will be used to present to stakeholders during a session designed to be held at the caf one evening as a special event. The special event will be used to build customer relationships, promote the cafs foods and the new menu, coffee blends, the new implemented ordering system, how the caf is meeting industry trends and customer service improvements the caf has implemented. The businesses and customers who will be invited are valued clients, regulars and important stakeholders to the caf. The event will be catered by the caf, guests will be tasting new coffee blends and you will deliver your presentation. Everyone hopes that the presentation and explanations of all improvements, the caf implemented, will bring confidence back to the surrounding businesses and clients about the cafs services. . You are now ready to develop and present your 2nd presentation to the new target audience. Could u please plan presentation approach?

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