Scenario.

ABC Company LTDA is using semi-automated methods for providing services to their clients. They have a significant number of employees who receive a number of printed as well as emailed documents containing detailed finance related information from their clients. Those employees enter all the details into the excel sheet templates already available for tax filing purposes. Management realises that the process is not favourable to the organisation for several reasons.

1. Choose one method of gathering ideas from your staff and explain how you use that method to generate ideas.