Scenario As a recent Sac State graduate, you are hoping to share your business writing skills with others (and make a few extra dollars, too). You have set up a communication consulting business and designed a two-day workshop for business professionals who would like to improve their writing. A friend in San Diego has suggested a possible need for your services in her area. After some initial research, you have decided to plan a writing workshop for September 26 and 27, 2023, from 8 am to 5 pm each day. You are hoping for 25 participants, and are planning to rent a hotel meeting room for your workshop. You have already put together a list of 20 potential hotels in the city of San Diego. Now you are ready to e-mail each hotel to request information about meeting space for your dates. (After you receive their responses, you will be able to select the most appropriate hotel for your workshop.) Your first contact is Tracey Nelson, the marketing manager at the San Diego Marriott. Your new assistant has just written the e-mail message draft below for your approval. However, because the assistant had received a low grade in Business Communications, you realize you will need to rewrite the message yourself, before sending it to the hotels.

E-mail Message Draft To: Tracey Nelson [tnelson@marriott.com] Date: November 3, 2022 Subject: (1) I am planning a two-day business writing workshop. (2) Therefore, I am requesting information about meeting rooms at your hotel. (3) Your availability will be an important factor in my hotel selection process. (4) I thank you in advance for your help. (5) This workshop will be held on September 26 and 27, 2023. (6) About 25 participants will be there. (7) I plan to utilize a U-shaped table arrangement for the group. (8) Another necessary requirement is comfortable chairs. (9) Please tell me about any group discounts or package deals at the Marriott. (10) Is a deposit required? (11) Also, is it possible to rent audiovisual equipment from your hotel? (12) Finally, a list of recreation options there would be greatly appreciated. A. Writing Questions (5 points each) As you answer Questions 1 through 3 below, assume you are sending your e-mail messages to the San Diego hotels on November 3 of this year. Feel free to create additional fictional information if necessary. 1. The e-mail message draft above is missing a subject line. Write an effective subject line that would be appropriate for the scenario described earlier. 2. Evaluate the first sentence of the e-mail message draft above. If this is effective, write Correct. If not, create an appropriate first sentence. 3. The e-mail message draft above is missing a goodwill close. Write an appropriate goodwill close for the message, based on the scenario described earlier.

B. Multiple Choice Questions (3 points each) Select your answers for Questions 4 through 11 below based on the poorly written e-mail message draft above. 4. The e-mail message that you plan to send to the 20 San Diego hotels is a. an announcement message. b. a routine request. c. a routine response. d. (none of the above) 5. Which of the following sentences uses an abstract noun as its simple subject? a. Sentence 3 b. Sentence 6 c. Sentence 9 d. (none of the above) 6. Which of the following sentences use(s) a state-of-being verb? a. Sentence 3 b. Sentence 6 c. Sentence 8 d. (all of the above) 7. How many examples of passive voice does the message contain? a. 0 b. 1 c. 2 d. 3 8. Which of the following sentences use(s) an expletive? a. Sentence 6 b. Sentence 11 c. Sentence 12 d. (all of the above)

9. Which of the following sentences uses a pair of redundant words? a. Sentence 2 b. Sentence 8 c. Sentence 10 d. (none of the above) 10. What is the style problem in Sentence 4? a. Negative words b. Passive voice c. Clich d. (sentence is effective) 11. What is the style problem in Sentence 7? a. Negative words b. Formal wording c. Passive voice d. (sentence is effective) C. Most Important Question (1 point) Please make sure that the correct answer is also written in your personal calendar. 12. What is the date of our class final exam? a. December 13 b. December 14 c. December 15 d. December 25