Scenario

Bounce Fitness believe that happy and healthy staff are important for a successful business. The management team are concerned there is a different culture in different centres and they want to survey all staff to determine their loyalty to the company and whether they are happy and productive team members.

They plan to email all of their staff with a link to Survey Monkey which will have questions they have created. You will be responsible for this project.

You will first need to familiarise yourself with relevant Bounce Fitness Policy and Procedures:

• Acceptable Use of Computers, Internet and Email Policy
• Computer Use Policy
• Digital Communication Policies and Procedures
• Digital Information Storage and Security Policy and Procedure
• Email Management Policies and Procedures
• Information Management System Policy
• Mail Handling Policy
• Management of Electronic Information Protection Policies and Procedures
• Privacy and Confidentiality Policy

Question 1: Review relevant Bounce Fitness policies and procedures and decide whether emailing staff a link and asking them to do survey using Survey Monkey is in line with Bounce Fitness' organisational policies and procedures. What will they need to consider when they send the email?

Question 2: What additional information do you need before you can continue with this project? Who will you ask and how will you get the information?

Question 3: After consultation you have come up with the following Bounce Fitness Employee Survey On Culture:

Statement	1	2	3	4	5
I understand the organisation's mission, vision and objectives
I understand how my work contributes to the achievement of the organisation's objectives
There is a clear, shared understanding about the direction of the organisation and each person's part in getting there?
People are working together as they should be in order to get results
Managers' relationships with their staff is sufficient to deliver effective results
The relationships within my team are what they need to be for effective working

Key:

1 - Strongly disagree

2 - Disagree

3 - Neutral

4 - Agree

5 - Strongly agree

Ensuring that you are following organisational policies and procedures, draft the email that you will send to staff.

To:
Cc:
Subject:

Question 6: Assume that you have presented your presentation to the key stakeholders. Follow up your meeting with an email. In the body of your email include the resolutions to the problems you identified in Qst 5c.You also want to seek feedback on your project, especially in regards to the clarity, accuracy, relevancy and sufficiency of the information. Request this feedback in your email.

To:
Cc:
Subject:

Question 7: Review the feedback you received. Can you suggest any improvements to the survey instrument as well as process enhancements based on this feedback?

Question 8: Review and make changes to the survey to incorporate the feedback and also ensure that the future projects will meet the needs of the company in relation to clarity, accuracy, relevancy and sufficiency of information.

1. Upload your Word document with this assessment. Please use the track changes function on your document or make any changes in red to ensure that they are easy to identify.
2. Explain how the changes you made enhance the clarity, accuracy, relevancy and sufficiency of information of the document.