Scenario:GC contracted to clean the ABC Industries, Inc. (ABC) office building using EPI cleaning products.GC assigned several experienced GC employees to the job.While cleaning the office windows with EPI's Clear Light window cleaner, the cleaner left a sticky film on several of the windows.The cleaner was used exactly according to product directions. The sticky film could not be removed except by scraping which left permanent scratches on the windows.GC had used Clear Light many times before with no damage or problems.

ABC expects GC to pay to replace the windows and sues GC to recover costs of replacing the windows.Note:ABC sued only GC.

describe whether GC is likely to be found liable for the claim(s) identified in #1 above and why.