SCENARIO:

Ian and Rebecca Harrison have recently purchased an investment property through your agency. They are intending to lease the property and have made an appointment to meet with you to discuss the possibility of listing with your agency. Address: 10 Dandenong Close Bossley Park QLD 4300 Description: Single level three bedroom house, central bathroom, laundry and toilet, spacious renovated kitchen with casual meals area, combined lounge and dining, large pet friendly yard and double lock up garage. Features: Built-in wardrobes in all bedrooms, wall to wall carpet in bedrooms, timber and carpet flooring throughout, stainless steel appliances, gas kitchen, heating and hot water system, reverse cycle air-conditioning, gas heating. Located in a family friendly cul-de-sac and within walking distance to public transportation & Stockland shopping centre.

INSTRUCTIONS:

The sales department in the agency where you work have referred Ian and Rebecca Harrison to you. Ian and Rebecca have recently purchased an investment property through the agency, and they are intending to lease the property. You are meeting with them today to confirm the scope of their requirements. You are required to talk to the client with a view to obtaining the listing for lease.

In the process of doing this, you will need to:

(The Agency is my Agency and can wish to do whatever marketing activities, services,etc)

Build Rapport Explore landlord experience with leasing property Identify the clients' needs and motivation for listing their property Discuss Property Management Services Confirm scope of property management services (marketing activities and services provided) Explain your agency's process for listing their property Discuss their expectations for property management.

Complete the Agency Agreement Record details of property inspection according to legislative requirements in Queensland. Document landlord acceptance of fees, charges and services to be provided including; o Terms and conditions o Fees and charges o Repairs and maintenance o outgoings applicable to the property (such as rates, strata fees)

During the discussion document the client requirements and expectations as well as the attributes of the property in the Agency Agreement.

How do I go ahead with this?