Question
Scenario In order to process a complete order-to-cash process you will take on different roles within the GB company, e.g. sales agent, warehouse worker, accounting
Scenario In order to process a complete order-to-cash process you will take on different roles within the GB company, e.g. sales agent, warehouse worker, accounting clerk. Overall, you will be working in the Sales and Distribution (SD), the Materials Management (MM) and the Financial Accounting (FI) departments. Employees involved David Lopez (East Rep. Miami) Maria Diaz (Sales Person 1) Matthias Dosch (Sales Person 2) Sandeep Das (Warehouse Supervisor) Sergey Petrov (Warehouse Employee) Stephanie Bernard (Billing Clerk) Jamie Shamblin (Cost Accountant) Time 120 min You start the sales order process by creating a new business partner (BP) with the role customer (The Bike Zone) in Orlando. Then, you receive an inquiry which you will process into a quotation. Once the quotation is accepted by the customer you create a sales order referencing the quotation. As you will have enough bikes in stock, you deliver the products sold to your customer, create an invoice and receive the payment. The graphic below displays the complete process (17 tasks).
How do you draw a BPMN for this process that is provided as an example?
Draw the BPMN diagram with draw.io for Order Fulfillment Process case study for global bike SAP
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