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Scenario: In planning a new product launch, Team X debates the launch strategy, focusing on evidence and strategic goals, leading to a consensus that improves
Scenario: In planning a new product launch, Team X debates the launch strategy, focusing on evidence and strategic goals, leading to a consensus that improves the plan. Team Y's planning is marred by personal attacks, resulting in unresolved issues and a lack of alignment. Question: How does this scenario distinguish between functional and dysfunctional conflict? A) It shows that all conflict is inherently dysfunctional and should be avoided. B) It demonstrates that functional conflict (Team X) focuses on task-related issues and leads to constructive outcomes, whereas dysfunctional conflict (Team Y) involves personal conflicts that hinder team progress. C) It suggests that conflict is only functional when senior management resolves it. D) It indicates that personal attacks are a necessary part of reaching a strategic consensus
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