Scenario:Jordan and Casey have been close friends for years. They met at their current workplace, where they both started in entry-level positions. Over time, their friendship blossomed, and they became each other's confidants, regularly spending time outside of work. Recently, Jordan was promoted to a managerial position, and now, as Casey's supervisor, they are beginning to face new interpersonal challenges in their professional relationship.

Since the promotion, Jordan has been trying to balance maintaining their friendship while fulfilling the responsibilities of their new role. Jordan finds it difficult to give Casey constructive feedback, often worrying that Casey will take it personally. At the same time, Casey feels uncomfortable with the power shift and has started distancing themselves from Jordan, sensing a change in their dynamic.

Tension peaked last week when Jordan had to address Casey's poor performance on a project. Casey appeared defensive during the feedback meeting, and since then, the two have avoided socializing outside of work. Both are unsure how to navigate this new phase in their relationship without compromising their professional responsibilities or their friendship.

questions

1-What communication barriers are Jordan and Casey facing in their workplace relationship?

Consider the impact of role changes, power dynamics, and mixed expectations in their friendship and professional relationship.

2-How has Jordan's promotion affected the way they communicate with Casey?

• Reflect on how professional authority may be influencing their communication style and Casey's perception of Jordan.

3-What interpersonal communication strategies could Jordan use to provide feedback without damaging their friendship?

Based on the concepts from Chapter 7.5, suggest strategies Jordan could use to address Casey's performance while maintaining respect and professionalism.

4-What steps can Casey take to adapt to the new power dynamic while preserving their friendship with Jordan?

• Think about how Casey can adjust their communication to balance personal and professional boundaries.